Frequently Asked Questions
Welcome to our FAQ page, where you'll find answers to the most commonly asked questions about our products, shipping, returns, and more.
why don't you accept Returns  ?
We do not accept returns for hygiene reasons and due to the nature of our products. However, if you receive a damaged order, please contact us via email to arrange a refund. The item must be in its original and unopened packaging. Please note that Elegant Amore does not cover the costs associated with returns, which will be at your own expense. Rest assured, all our products undergo thorough quality checks before being lovingly packed and sent out to you.
Can I apply mascara onto my strips ?
To maintain the optimal appearance of your falsies, it's important to never apply mascara, as it can be challenging to remove and may cause your lashes to appear clumpy, ultimately disrupting the desired lash style.
How do I contact you?
You can contact Elegant amore via instagram , Facebook or email which is shown on our website at the home page.
Do you do Discounts ?
Yes, we offer one-time discounts, so make sure to keep an eye on our social media channels. You wouldn't want to miss out! Additionally, we regularly host giveaways. Simply post your makeup look or lashes, tag us, and you'll have a chance to win your choice of falsies.