Please take note of our refund policy: Due to the nature of our products and for hygiene reasons, we are unable to accept returns unless the item is damaged or faulty.

 

To be eligible for a return, the item must be in its original, unopened packaging, and you must initiate the return within 7 days of receiving the item. It's important to know that all our lashes are meticulously manufactured and quality checked before being sent out to customers.

 

Please be aware that Elegant Amore does not cover the costs associated with returns. Additionally, if you provided an incorrect address at checkout, we cannot be held responsible for refunds or replacements.

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Before making any returns, we kindly ask that you email us at elegantamore@outlook.com. Once we receive your email, we will be in touch within 3 days to guide you through the process. We strongly advise ensuring your satisfaction with your items before placing an order, as refunds cannot be issued once the order has been processed.